Information for customers
Retail Mate specialise in fast moving consumer goods (FMCG), which includes top brands in over a range of categories.
With strong global and local connections, huge buying power, and an enormous warehouse, we stock thousands of competitively priced core (consistently stocked) and closeout (limited time only discounted) products.
We are wholesale only
We only sell wholesale to other businesses, including supermarkets, mini-marts and convenience stores.
How to order
There is a $500 (ex GST) minimum order, with calculated at the time of checkout based on quantity and destination.
Before you can start buying, you need to register as a customer and complete a credit application. Once you’ve registered, you can sign in anytime, 24/7, to make purchases and check the status of your orders.
Register as a customer before you shop
First, register to become a wholesale customer.
- Complete the customer registration form and submit it online. Once you’re registered, you’ll be able to log in and browse the catalogues.
- When you’re ready to make your first purchase, complete this Credit application form (PDF) and submit via email contact@retailmate.com.au.
Log in to order
- Log in (top right of screen) using your username and password.
- Browse the online shop and add items to your cart or Give us a call
- Complete your order. Once received, we’ll prepare your goods for delivery.
Talk to a sales representative
Maybe you’d prefer to talk to someone about your order. Call us or email to make an appointment with a sales representative.
Sign up for weekly specials
Once you’re a registered customer, you can opt in to receive daily or weekly specials and offers via email.
Need help?
Our people are always here to answer questions and help you make the best choices. Some of the most common queries are answered on the support page or you can contact us.
